• System Center 2012 R2 Service Manager

System Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems.

Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework (MOF) and in the Information Technology Infrastructure Library (ITIL).

SCSM has integrated ITIL compliant fulfillment of service requests. Service requests are submitted by the end user in order to obtain information, access to a new application or the most common of all, password reset.


Service Manager provides built-in processes based on industry best practices for incident and problem resolution, change control, and asset lifecycle management.
rvice Manager is a server application that is a part of the Microsoft System Center suite. Based on ITIL/MOF Service Manager provides a service desk / help desk platform that integrates with System Center Configurations Manager (SCCM) for end user initiated automated software deployment and Systems Center Operations Manager (SCOM) for automated incident and problem creation.

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System Center 2012 R2 Service Manager

  • Brand: Server
  • Product Code: System Center
  • Availability: In Stock
  • $1,110.90

  • Ex Tax: $966.00

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